For your security, the verification process happens in the background every time you use this site. You can click on the VeriSign logo below to verify that nycserv.nyc.gov is a VeriSign secure site. (When you click on the Verisign logo, a Verisign Web page will open in a separate browser window.)

ABOUT SSL CERTIFICATES

Once your browser has verified our site using the digital certificate, it begins communicating with our server in secure mode, sending data back and forth in an encrypted format using a security technology called Secure Sockets Layer (SSL).

Note: Your browser's security icon, usually located in the bottom status bar of your browser window, reflects the security condition of the outer-most frame displayed in your browser window. If that frame was generated by a non-SSL site, the browser security icon will indicate non-secured data transmission, even though the inner frame where your personal information is being displayed is communicating over a secured link.

Verify that your computer's date and time are correct. On most Microsoft Windows computers, you can verify the date and time by clicking Start, Settings, Control Panel, and then double-clicking on Date/Time.

If your computer's date and time are incorrect, update them, close your browser, and re-try your NYCServ payment.

If you are still receiving the Security Alert message, you probably need to update your browser's root certificates. Follow the steps below:

1. Go to http://windowsupdate.microsoft.com and click the Product Update link.
2. The Product Updates - Select Software page should open, and it should contain a Root Certificates Update package (usually under the heading Recommended Updates). Select the Root Certificates Update package and click Download.
3. Follow the prompts to proceed with the download. If you have questions or issues with the download process, click the Support Information link on the Microsoft website.
4. When the download is complete, restart your computer and re-try your NYCServ payment.

If you are still receiving the Security Alert message, you may need to install the newest root certificates from VeriSign directly. Follow the steps below:

1. Go to www.verisign.com/support/site/update.html and click the Accept button.
2. Follow the prompts to proceed with the download. If you have questions or issues with the download process, go to the VeriSign customer support website at https://www.verisign.com/support/index.html..
3. When the download is complete, restart your computer and re-try your NYCServ payment.

If you are still receiving the Security Alert message, you may need to upgrade to a newer version of your browser. The latest version of Microsoft Internet Explorer can be downloaded from http://www.microsoft.com/windows/ie/default.asp.